CANCELLATION & REFUNDS POLICY

Cancellations:

Cancellation Charges:

1. If cancellation is made within 72 hours (3 working days excluding weekends) before first day of training commencement 100% of course fee will be imposed.
2. If cancellation is made within 7 days prior to the first day of training commencement 50% will be imposed.
3. If cancellation is made within 14 days prior to the first day of training commencement 25% will be imposed.
4. No show/cancellation made on the first day of training, 100% of course fee and any transport/accommodation costs will be imposed.
5. Customers must notify Company in writing. If payment has been made a refund will be arranged and the registration will be removed from the Company’s system. If payment has not been made the registration will be removed from the Company’s system. No additional fee is charged for this.

Registrant No-Shows:

If a registrant fails to arrive to start the session (a ‘No Show’), the full session fee is payable.